Bora Demircan: Hello Fabi, you probably have a different version of Font Awesome loaded on your site. If you send us a URL to your site, I can be able to offer a solution.

Metehan Erdem: Hello Fabi,As far as I can see you set -180px margin to the envelope icon (or it\\\'s column).Since it\\\'s overlapping Tidio icon, it\\\'s not clickable. Please try to remove this margin to avoid overlapping.I hope it helps. Please let us know how it goes.Kind regards.Metehan

Fabi Awesome: Thanks for the very quick support! Unfortunately, I am not able to open a ticket anymore because the support already expired. Do you have any email so that I can provide you with some temporary admin login credentials? Thanks for your help,Fabian

Circunloquio SL Editorial: Hi Bora,thanks for your answer.It was solved with the update. It really drived me crazy, until i found it was this plugin.Thank you!We can close the thread.Gonzalo :)