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Privacy Policy

Last Updated: November 11, 2019

This privacy policy applies between you, the User and the visitors of this Website, and Oiltek Engineering Co. Ltd., the owner and operater of this Website. This privacy policy applies to our use of any all Data collected by us or provided by you in relation to your use of Website, located at https://helpviser.com/

By accessing the Site, using any of the Services, or otherwise agreeing to this Privacy Policy, you are consenting to the collection, use, disclosure and other handling of your information as described below.

This privacy policy should be read alongside, and in addition to, our Terms and Conditions, which can be found at: https://www.helpviser.com/terms-conditions. You further agree to the terms contained in this Privacy Policy and any documents incorporated by reference, whether you are registered with Helpviser (“Registered User or Company) or are simply browsing the Website. If you disagree with the way we collect and process personal information collected on the Website, you should not use the Services and the Website.

Our Privacy Policy is a legal statement that explains how we may collect information from you, how we may share your information, and how you can limit our sharing of your information.

1. Definitions

Data: collectively all information that you submit to Oiltek Engeneering Co. Ltd. via the Website. This definition incorporates, where applicable, the definitions provided in the data Protection Laws. KVK and GDPR.

Cookies: a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the website. Details of the cookies used by this website are set out in the clause below (Cookies).
Data Protection Laws: any applicanble law relating to the proccessing of personal Data, including but limited to the KVK or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the KVK is effective in the Turkiye.
GDPR: the General Data Protection Regulation (EU) 2016/679
KVK: the Turkish Data Protection Law
Helpviser or us: a company incorparated in Ankara in Turkiye with registered number 6360047891 whose registered office is at Kudus St. Eski TBMM Loj. B1/54 Oran.
User or you: a third party (member,customer and visitors) that accesses the Website and is not either a) employed by Oiltek Engeneering Co.Ltd. and acting inthe course of their employment or b) engaged as a consultant or otherwise providing services to Oiltek Engeneering. Co. Ltd. and accesssing the Website in connetion with the provision of such services
Website: the website you are currently using, https://www.helpviser.com, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
Open Consent: consent given only limited to the process related to a specific subject, based on free will and information, clear without any hesitation.

2. General

In this privacy policy, unless the context requires a different interpretation;

a. the singular includes the plural and vice versa;
b. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
c. a referance to a person includes firms, companies, government antities, trusts and partnerships
d. "including" is understood to mean "including without limitation";
e. reference to any statutory provision includes any modification or amendment of it
f. the headings and sub-headings do not form part of this privacy policy.

3. Scope of this Privacy Policy

This privacy policy applies only to the actions of Helpviser and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

For purposes of the applicable Data Protection Laws, Helpviser is the "data controller". This means that Helpviser determines the purposes for which, and the manner in which, your Data is processed.

4. Data Collected

We may collect the following Data, which includes Personal Data, from you:

a. name;
b. IP address (automatically collected);
c. name, email, bussiness and billing address, payment details, company name, phone number, information about orders you initiate, and information about the device and browser you use;

in accordance with this privacy policy.

You are not required to provide us with any Personal Data as a Visitor.

5. How We Collect Data

We collect Data; in the following ways:

a. by information that you provide to us; and
b. by information that we collect

a. The Information You Provide to Us:

We will collect your Data;

- when you contact us through the Website, by telephone, post, e-mail or through any other means;
- when you register with us and set up an account to receive our services;
- when you make payments for the membership;
- when you subscribe to our newsletter;
- when you respond to a survey or fill out a form;
- when you use our services;

in accordance with this privacy policy, KVK and GDPR.

The information we collect is clearly set out on the web page on which we collect it. In addition, we may collect your IP address and use cookies; please refer to Cookies section below.

When you register with us through the Site and become a Registered User, we collect your personal Data. This refers to information about you that can be used to contact or identify you (“Personal Data“). Personal Data includes, but is not limited to, your name, phone numbers, email address, business address, and intended usage of requested information, but does not include your credit card number or billing information.

We collect information about you so that we can personalise your experience and better respond to your individual needs, to improve our website generally, to administer a contest, promotion, survey or other site feature and to send periodic emails.

If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

b. The Information That We Collect:

We collect your Personal Data by the following ways;

i. Automatically Collected Data

To the extent that you access the Website, we will collect your Data automatically; for example:

When you use our Website, our servers automatically collect some information that your web browser sends by the interaction of your mobile phone or web browser with our Website. These automated means may include Web Analytics information such as your Internet Protocol address, browser type and language, platform type, landing pages, pages viewed, bounce rates, the amount of time spent on particular pages, the date and time of your request, and cookies that may identify your browser. Such information is typically considered Non Personal Data.

If you buy services from us, we collect your first and last name, email address, phone number, and other information listed in The Sign Up Page.

This data helps us to make improvements to Website content and navigation, and includes your IP adress, the date, times and frequency with which you access the Website and the way you use and interact with its content.

This mentioned information is being collected when you enter and use our website and agree to accept cookies, some of these cookies may contain your Personal Data.

ii. Cookies

A cookie is a small text file that a site or its service provider transfers to your computer’s hard drive through the Web browser. Cookies enable the sites or service providers to recognize your browser and capture and remember certain information.

We use cookies to identify the data about our site traffic and interaction so that we can personalize the content that you see on our Website and offer better site experiences. We may make agreements with third-party service providers to assist us in better understanding our site visitors.

By agreeing to accept our use of cookies, you are giving us, and third parties we partner with, permission to place, store, and access some or all the cookies described below on your computer:

Strictly Necessary Cookies
These cookies are necessary for proper functioning of the website, such as displaying content, logging in, validating your session, responding to your request for services, and other functions.

Performance Cookies
These cookies collect information about the use of the website, such as pages visited, traffic sources, users’ interests, content management, and other website measurements.

Functional Cookies
These cookies enable the website to remember a user’s choices – such as their language, user name, and other personal choices – while using the website. They can also be used to deliver services, such as letting a user make a blog post, listen to audio, or watch videos on the website.

Media Cookies
These cookies can be used to improve a website’s performance and provide special features and content. They can be placed by third parties who provide services to us or by our company.

Advertising or Targeting Cookies
These cookies are usually placed and used by advertising companies to develop a profile of your browsing interests and serve advertisements on other websites that are related to your interests. You will see less advertising if you disable these cookies.

Session Cookies
These cookies allow websites to link the actions of a user during a browser session. They may be used for a variety of purposes. Session cookies also permit users to be recognized as they navigate a website so that any item or page changes they make are remembered from page to page. Session cookies expire after a browser session; thus, they are not stored long term.

Persistent Cookies
These cookies are stored on a user’s device in between browser sessions, which allows the user’s preferences or actions across a site to be remembered. Persistent cookies may be used for a variety of purposes, including remembering users’ choices and preferences when using a website or to target advertising to them.

We may also use cookies for:

- Identifying the areas of our website that you have visited
- Personalizing content that you see on our website
- Our website analytics
- Remarketing our products or services to you
- Remembering your preferences, settings, and login details
- Targeted advertising and serving ads relevant to your interests
- Affiliate marketing
- Allowing you to post comments
- Allowing you to share content with social networks

If you are uncomfortable with the collection of data through the use of cookies, we recommend disabling this feature through your browser preferences however certain futures of website may not function fully or as intended. We will assume that you accept the use of Cookies on this site, unless you change your Cookie settings from your browser.

We recommend that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.

iii. Automatic Information & Log Data

We automatically receive information from your web browser or mobile device. This information includes the name of the website from which you entered our Website, if any, as well as the name of the website to which you’re headed when you leave our website.

Through cookies and other automated means, Web servers may log information such as IP address of your computer/proxy server that you use to access the Internet, your device type, operating system type, mobile device identifier, browser type, domain, and other system settings, the name of your ISP or mobile carrier.

We use all of this information to analyze trends among our Users to help improve our Website.

iv. Payment Providers

We collect certain categories of personal information about you from financial and/or transaction details from payment providers in order to process a transaction.

v. Membership & Other Forms

We collect your personal information when you provide it to us when you complete membership registration and buy or provide items or services on helpviser.com, subscribe to a newsletter, email list, submit feedback, enter a contest, fill out a survey, or send us a communication.

6. How We Use Your Information?

We use the Personal Data you provide to us along with Automatically Collected Information we receive to customize our Website.

We use the information we collect about you;

- to establish your account and provide the Services;
- To provide customized content to you;
- to communicate with you through email and phone,
- to send you emails to inform you about our features and services; promotional messages and web analytics data,
- to provide feedback to third party businesses; and
- to take action regarding unlawful or harmful activities, contact you with marketing and advertising that we believe may be of interest to you or
- to provide our products and services you have requested or purchased from us

in accordance with this privacy policy.

a. Orders

To fulfil an order, or take steps linked to an order: in particular, in facilitating and processing transactions that take place on helpviser.com, like where you purchase a membership subscription from our website.

b. Communications and Emails

When we communicate with you about our website, we will use the email address you provided when you registered as a member or user. We may also send you emails with promotional information about our website or offers from us or our affiliates unless you have opted out of receiving such information. You can change your contact preferences at any time through your account or by sending us an email with your request to: info@helpviser.com

c. Sharing Information With Affiliates and Other Third Parties

We do not sell, rent or trade your Personal Data to third parties for marketing purposes. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. Non-personal Data of users and visitor may be provided to other parties for marketing, advertising, or other uses.

d. Sharing Information with Facebook and Google for Marketing Purposes

We may share your Personal Data with third parties for similar audience marketing purposes. Similar audience marketing is also called lookalike audience marketing. The third parties we share your Personal Data with for this type of marketing include Facebook and/or Google Analytics and/or Google Search Console, Google Adwords and/or any other Google tools. Using your Personal Data, for similar audience marketing or lookalike audience marketing helps us find new audiences based on similar interests to yours. Your Personal Data is only shared with Facebook and Google for this type of marketing. By using our website and agreeing to our privacy notice, you are giving your consent for your Personal Data to be used for the marketing purposes described within this section.

e. Retaining and Destroying Your Personal Data

We retain information that we collect from you, once you become a member after filling out the submission form, only for as long as we need it for legal, business, or tax purposes. Once the membership is expired, unless a longer retention period is required or permitted by law, we maintain the Personal Data you have submitted via submission form for 1 year and delete it unless membership renewal is requested.

f. Updating Your Personal Data

You can update your Personal Data by contacting us using the contact information found at the end of this notice and we will help you. However, we may keep your Personal Data as needed to enforce our agreements and to comply with any legal obligations.

g. Revoking Your Consent for Using Your Personal Data

You have the right to revoke your consent for us to use your Personal Data at any time. Such an optout will not affect disclosures otherwise permitted by law including but not limited to: (i) disclosures to affiliates and business partners, (ii) disclosures to third-party service providers that provide certain services for our business, such as computer system services, shipping, data management services, (iii) disclosures to third parties as necessary to fulfil your requests, (iv) disclosures to governmental agencies or law enforcement departments, or as otherwise required to be made under applicable law, (v) previously completed disclosures to third parties, or (vi) disclosures to third parties in connection with subsequent contests or promotions you may choose to enter, or third-party offers you may choose to accept. If you want to revoke your consent for us to use your Personal Data, send us an email with your request to: info@helpviser.com

h. Protecting the Privacy Rights of Third Parties

If any postings you make on our website contain information about third parties, you must make sure you have permission to include that information in your posting. While we are not legally liable for the actions of our users, we will remove any postings about which we are notified, if such postings violate the privacy rights of others.

7. Your Rights

When using our website and submitting personal data to us, you may have certain rights under the KVK and General Data Protection Regulation (GDPR). Depending on the legal basis for processing your personal data, you may have some or all of the following rights:

a. Right to access: the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.

b. Right to correct: the right to have your Data rectified if it is inaccurate or incomplete.

c. Right to erase: the right to request that we delete or remove your Data from our systems.

d. Right to restrict our use of your Data: the right to "block" us from using your Data or limit the way in which we can use it.

e. Right to data portability: the right to request that we move, copy or transfer your Data.

f. Right to object: the right to object to our use of your Data including where we use it for our legitimate interests.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your Data (where consent is our legal basis for processing your Data), please contact us via this e-mail address: info@helpviser.com

It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.

8. Links to other websites

This Privacy Policy applies to the Site and the Services. The Site and the Services may contain links to other websites over which we have no control. These websites may have their own policies regarding privacy.

We are not responsible for the privacy policies or practices of other websites which you access from this Site or through the Services. If you choose to visit an individual, a business or advertiser’s website by “clicking on” on a third party link our Website, located at https://helpviser.com, you will be directed to that third party’s website. The fact that we link to a website or present an advertisement is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of any such third party’s privacy or information security policies or practices.

You access such linked Websites at your own risk. You should check the privacy policies, if any, of those individual websites to see how the operators of those third-party websites will utilize your personal information. The information you choose to provide to or that is collected by these third parties is not covered by our Privacy Policy.

9. Security

The security of your information is very important to us, but please be aware that no security measures are perfect or impenetrable, and no method of transmission over the Internet, or method of electronic storage, is 100% secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.

You should report any security violations to us at this email address: info@helpviser.com

Our Email Policy: You can always opt out of receiving further email correspondence from us or our affiliates. We will not sell, rent, or trade your email address to any unaffiliated third party without your permission except in the sale or transfer of our business, or if our company files for bankruptcy.

If you receive an email that appears to be from Helpviser that requests personal information (such as your credit card, login, or password), or that asks you to verify or confirm your account or other personal information by clicking on a link, that email was likely to have been sent by someone trying to unlawfully obtain your information. We do not ask for this type of information in an email. Do not provide the information or click on the link. Please contact us at info@helpviser.com if you get an email like this.

10. Updates to Privacy Policy

We reserve the right to modify this Privacy Policy at any time. All changes to this Privacy Policy will be posted on our Website, by a blog post, by email, or by any method we determine and will be identified at the top of the Privacy Policy page of the Site by its Effective Date.

Please review the changes carefully. If you disagree with the Privacy Policy, you must stop using the Services and the Site.

11. How to contact us

If there are any questions regarding this privacy policy or your privacy in connection with your use of the Site or any general questions, you may call us on +1 (954) 800-1585 or send email to info@helpviser.com